Last Updated: September 4, 2026
Wander Words (“Wander Words,” “we,” “us,” or “our”) provides travel planning and booking services as well as language learning classes and programs. Because these services have different cancellation and payment requirements, the following terms apply according to the type of service purchased.
By purchasing a service from Wander Words, you acknowledge and agree to the applicable cancellation and refund terms described below.
Travel bookings may include hotels, flights, transportation, tours, activities, travel packages, and other services provided by third-party travel suppliers.
Cancellation terms for travel bookings may vary depending on the specific supplier, reservation, fare, rate, package, or service purchased.
Before completing a booking, customers will be informed, where applicable, of the cancellation and refund conditions associated with the booking.
If a customer requests cancellation of a travel booking, Wander Words will submit the cancellation request to the applicable travel supplier. Any refund will be subject to the supplier’s cancellation policy and the terms of the specific booking.
Some travel bookings may be:
Wander Words cannot guarantee a refund when the applicable travel supplier’s terms do not allow one.
Certain travel planning, consultation, booking, or administrative services provided by Wander Words may be subject to separate service fees.
Unless otherwise stated in writing, service fees that have already been earned for work completed by Wander Words may be non-refundable, even if the underlying travel booking is later cancelled.
Any applicable service fees and their refundability will be communicated to the customer before payment.
If a hotel, airline, tour operator, transportation provider, or other travel supplier cancels or significantly changes a reservation, Wander Words will assist the customer in communicating with the supplier and, where applicable, obtaining an available refund, credit, rebooking, or alternative arrangement.
The amount and form of any refund or compensation will depend on the applicable supplier’s policies and the circumstances of the cancellation or change.
Language classes, courses, tutoring sessions, workshops, and other educational programs provided by Wander Words are subject to the following terms.
Customers who cancel a language course before the course or program begins may be eligible for a refund, subject to any applicable cancellation fee or terms communicated at the time of purchase.
Unless otherwise stated for a specific course or program, cancellations made at least 48 hours before the scheduled start of the course or program may receive a refund of the amount paid, less any applicable non-refundable fees.
Cancellations made less than 48 hours before the scheduled start may be non-refundable.
For individual language classes or tutoring sessions, customers should provide at least 24 hours’ notice when requesting to cancel or reschedule a class.
Classes cancelled or rescheduled with at least 24 hours’ notice may be rescheduled or refunded, depending on the specific program purchased.
Classes missed or cancelled with less than 24 hours’ notice may be considered used and may not be eligible for a refund or rescheduling.
If a student does not attend a scheduled class without providing the required cancellation notice, the class may be considered completed and the payment for that class may be non-refundable.
If a class is missed because of circumstances outside the student’s reasonable control, Wander Words may, at its discretion, offer a rescheduled class or other reasonable solution.
If Wander Words cancels a language class, course, or program and cannot provide a suitable replacement or rescheduled session, the customer may be eligible for a refund for the affected service.
When a refund is approved, Wander Words will process the refund using the original payment method whenever reasonably possible.
Refund processing times may vary depending on the payment provider, bank, or financial institution involved.
For payments made through third-party payment processors such as Razorpay, the time required for the refund to appear in the customer’s account may depend on the payment processor and the customer’s bank.
Certain fees may be non-refundable when clearly communicated to the customer before purchase. These may include, where applicable:
To request a cancellation, rescheduling, or refund, customers should contact Wander Words using the contact information provided on our website.
Please include:
Wander Words will review the request and inform the customer of the applicable cancellation and refund terms.
Wander Words understands that unexpected circumstances can occur. In cases involving serious emergencies, natural disasters, government restrictions, or other exceptional circumstances, Wander Words may consider alternative arrangements or refunds on a case-by-case basis.
For travel services, however, any refund or alternative arrangement may remain subject to the policies of the applicable travel supplier.
Wander Words may update this Cancellation & Refund Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.
The cancellation and refund terms applicable to a purchase will generally be those communicated to the customer at the time of purchase.
If you have questions about this Cancellation & Refund Policy or would like to request a cancellation or refund, please contact us:
Wander Words
Email: info@wanderwords.in
Phone: +917596913889
