Privacy Policy

Last Updated: September 4, 2026

Wander Words (“Wander Words,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website or use our travel, language learning, and related services.

By using the Wander Words website or services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect information that you voluntarily provide to us when you contact us, request information, make a booking, purchase a service, or otherwise interact with Wander Words.

This information may include:

• Your name

• Email address

• Phone number

• Address or location information when necessary for providing our services

• Travel preferences and requirements

• Information necessary to arrange travel or other services

• Payment and transaction information

• Any other information you choose to provide to us

We may also automatically collect certain technical information when you visit our website, such as your IP address, browser type, device type, pages visited, and general website usage information.

2. How We Use Your Information

We may use the information we collect to:

• Provide and manage our travel and language learning services

• Process bookings, purchases, and payments

• Communicate with you about your inquiries, bookings, or services

• Provide customer support

• Send important information regarding your purchases or services

• Improve our website, services, and customer experience

• Prevent fraud, misuse, or unauthorized activity

• Comply with applicable laws and legal requirements

We will only use your personal information for legitimate business purposes and as permitted by applicable law.

3. Payments

Payments made through our website may be processed by third-party payment providers, including Razorpay or other payment processors we may use.

Wander Words does not intentionally store complete credit card, debit card, or other sensitive payment-card information on its own servers. Payment information may be collected and processed directly by the applicable payment provider according to its own privacy policy and security practices.

4. Sharing Your Information

We do not sell or rent your personal information to third parties.

We may share information with trusted third-party service providers when necessary to provide our services. These may include:

• Payment processors

• Travel providers, hotels, airlines, transportation companies, or other service providers involved in fulfilling your booking

• Website hosting and technology providers

• Communication or customer-support services

• Professional advisers or authorities when required by law

We only share information that is reasonably necessary for the relevant purpose.

5. Cookies and Website Technologies

Our website may use cookies and similar technologies to improve website functionality, understand how visitors use our website, and provide a better user experience.

You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect the functionality of some portions of our website.

6. Data Security

We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmitting information over the internet or storing information electronically is completely secure. Therefore, we cannot guarantee absolute security of your information.

7. Data Retention

We retain personal information only for as long as reasonably necessary to provide our services, maintain appropriate business and transaction records, resolve disputes, comply with legal obligations, and enforce our agreements.

When personal information is no longer required, we may securely delete or anonymize it where appropriate.

8. Third-Party Websites

Our website may contain links to third-party websites or services. These websites operate independently from Wander Words and may have their own privacy policies.

We are not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review their privacy policies before providing them with personal information.

9. Children’s Privacy

Our website and services are not intended to knowingly collect personal information from children without appropriate parental or guardian involvement.

If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can take appropriate action.

10. Your Privacy Rights

Depending on applicable law, you may have rights regarding your personal information, including the right to request access to, correction of, or deletion of certain personal information we hold about you.

If you would like to make a privacy-related request, please contact us using the information provided below.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, business practices, or applicable legal requirements.

When we make changes, we will update the “Last Updated” date at the top of this page. We encourage you to review this Privacy Policy periodically.

12. Contact Us

If you have questions about this Privacy Policy or how Wander Words handles your personal information, please contact us:

Wander Words
Email: info@wanderwords.in
Phone: 8697810851/7596913889
Address: Kestopur, Christian Para, Near – Trilok Tower; Kolkata – 700102

By using our website or services, you acknowledge that you have read and understood this Privacy Policy.

If you do not agree with any part of these terms, please do not use our services.

2. Services Offered
Wander Words Tour Private Limited provides:

• Travel-related services including tour planning, hotel bookings, flight bookings, package tours, consultations, and related support
• Language teaching services including online and/or offline classes, courses, workshops, and learning materials

The exact scope, inclusions, pricing, and duration of services will be communicated at the time of booking or enrolment.

3. Booking, Enrolment, and Payments

• All bookings and enrolments are subject to availability and confirmation.
• Prices are displayed in Indian rupees and are subject to change without prior notice.
• Full or partial payment may be required in advance to confirm a booking or enrolment.
• Payments made through the website are processed via secure third-party payment gateways. Wander Words Tour Private Limited does not store card or banking details.

4. Cancellation and Refund Policy

• Cancellation and refund eligibility depends on the specific service booked and will be communicated at the time of purchase.
• Refunds, if applicable, will be processed within a reasonable timeframe via the original mode of payment.
• Certain services such as consultation fees, last-minute bookings, or already-commenced language classes may be non-refundable.

5. Changes and Rescheduling

• Travel itineraries, schedules, instructors, or course structures may be modified due to operational, safety, or unforeseen circumstances.
• We reserve the right to reschedule or cancel services where necessary, with reasonable notice wherever possible.

6. User Responsibilities

• Users must provide accurate and complete information during booking or enrolment.
• For travel services, users are responsible for ensuring valid passports, visas, insurance, and compliance with local laws.
• For language classes, users are expected to attend sessions punctually and maintain respectful conduct.

7. Limitation of Liability

• Wander Words Tour Private Limited acts as a facilitator for travel services and shall not be liable for delays, cancellations, injuries, losses, or damages caused by third-party providers, natural events, government actions, or circumstances beyond our control.
• Language learning outcomes may vary based on individual effort, attendance, and proficiency. No guaranteed results are promised.

8. Intellectual Property
All content on this website, including text, logos, graphics, course materials, and videos, is the intellectual property of Wander Words Tour Private Limited and may not be copied, reproduced, or distributed without prior written consent.

9. Privacy Policy
Personal information collected through this website will be handled in accordance with our Privacy Policy. We do not sell or misuse customer data and only share information where necessary to provide services or comply with legal requirements.

10. Termination of Services
We reserve the right to suspend or terminate access to our services if a user violates these Terms and Conditions or engages in unlawful or abusive behaviour.

11. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of India, and any disputes shall be subject to the jurisdiction of the courts of West Bengal.

12. Contact Information
For any questions regarding these Terms and Conditions, please contact us at:
Email: info@wanderwords.in
Phone: +917596913889

13. Updates to Terms
We may update these Terms and Conditions from time to time. Continued use of the website or services constitutes acceptance of the revised terms.